What is a Spark

A Spark is a simple but powerful way to trigger actions inside the NSPECT platform without needing to log in to the full software. Think of it as a shortcut or remote control that lets your team capture information and kick off workflows from anywhere.

How Sparks Work

Each Spark is tied to a unique phone number or text line. Field employees, contractors, or team members can interact with that Spark by calling or texting the number. When they do, NSPECT automatically captures the information they provide (like a note, photo, or voice message) and routes it into the system.

From there, Sparks can launch workflows—such as creating a work order, adding a contact, or sending an alert—based on how you’ve configured it. This means employees in the field don’t need to log into the software; they can simply use the Spark to get information back to the office or start a process instantly.

Why Sparks Are Useful

  • Fast and easy – No app or login required, just a phone call or text.
  • Flexible – Can be set up for different situations: safety checks, inspection updates, shift reports, or even customer requests.
  • Consistent – Ensures that important details make it back to the right place without being lost in personal texts or emails.
  • Actionable – Information sent through a Spark can automatically create tasks, update reports, or notify the right people.

Common Use Cases

  • A maintenance worker texts a photo of an issue to a Spark, which automatically creates a work order.
  • A safety officer calls into a Spark to log an incident, triggering an alert to management.
  • A field rep texts client information into a Spark, which adds the details to the CRM.

Key Features of a Spark

  • Customizable name and description – So your team knows exactly what each Spark is for.
  • Permanent or temporary setup – Use for ongoing processes or short-term projects.
  • Workflow integration – Sparks can connect to NSPECT actions (like creating inspections or tasks) and third-party tools (like Zapier).
  • Scalable – A single Spark number can handle many users across multiple locations.

👉 In short, a Spark is your field-to-office bridge—a lightweight, flexible way to collect information and take action in real time.